Tag Archives: problem solving

SPECIAL NOTICE – RECOMMENDED READING ADDITION

Friday I added Upstream: The Quest To Solve Problems Before They Happen by Dan Heath to the Recommended Reading List.

Heath is a Senior Fellow at Duke University’s CASE Center.  This is primarily a business book but among other things government should be in the problem prevention/solving business.  The subtitle pretty much tells it all; the book is about attacking the cause of problems not their results.